Our Returns Team aims to make your experience as easy and seamless as possible. Items can be returned within 7 days from the delivery date.
If the return was due to our error (for instance, we accidentally sent the wrong product), we will accept full responsibility for all shipping costs related to the return and provide a paid shipping label via email for order within the United States. For return requests of orders made outside the US we will issue a store credit equivalent to the amount of your shipping fees.
Refunds are issued back either in the form of store credits or only to the original form of payment used for the purchase. Please note that it can take 3-10 business days for the payment to show on your account (depending on your financial institution or card issuer) after the refund has been processed.
Please keep in mind that refund requests due to shipping delays by our partner couriers may not be eligible for refunds.